A full-time, trained team member for your business. From $1,499 a month.
We recruit, vet, train and manage a dedicated offshore rep who makes your sales calls and books appointments, or takes the admin, support and marketing work off your plate. You get the work done. We handle the hiring and the management.
- Calls your list every day
- Follows up on every inbound lead and quote
- Books appointments on your calendar
- Logs everything in your CRM
- Weekly activity report to you
Built for owners who are out of hours, not out of leads
Most of the businesses we talk to don't have a lead problem. They have a follow-up problem, and nobody with the time to fix it.
Nobody's making the calls
You know outbound would work. The list sits in the CRM, quotes go out, and nobody follows up because everyone's busy doing the actual work.
Inbound leads wait too long
Calls go to voicemail during jobs and meetings. By the time you call back, they've already talked to someone else.
Admin is eating your selling time
Scheduling, inbox, data entry, social posts and reporting all land on you. It's the work that keeps you from the work that pays.
Sales rep and appointment setter
This is the role we started with and the one we know best. Your rep works your list every day and puts qualified appointments on your calendar. You focus on showing up and closing.
What your rep does every day
- Calls your prospect list in a steady daily cadence
- Follows up on every inbound lead and open quote, fast
- Qualifies each conversation and books appointments straight onto your calendar
- Confirms appointments the day before
- Logs every call, outcome and next step in your CRM
- Re-engages old leads and past customers with a reason to talk again
Other roles we staff the same way
Same process for every role. We recruit, vet, train and manage. You get one person, dedicated to you.
Virtual / executive assistant
Inbox and calendar, CRM upkeep and data entry, quotes and invoices, research and weekly reporting.
Customer support & chat agent
Phone, email and live chat, order and appointment handling, and follow-up on reviews and service issues.
Marketing & content assistant
Social posting and scheduling, basic design and video edits, blog and email drafts, listing and directory updates.
From first call to first day in four steps
Plan on two to three weeks from our first conversation to your new team member's first day.
Discovery call
Thirty minutes on what the role needs to do, the hours, the tools you already use, and what a good week looks like.
We recruit and vet
English fluency, a live mock call or a skills task for the role, and reference checks. We only send you people we'd put on our own team.
You meet the shortlist
Two or three candidates. You interview them and choose. If none of them feel right, we go again.
Onboarding and daily management
We train your rep on your offer, scripts and process, set up the CRM and dialer, run daily check-ins, and send you a weekly report. You can talk to your rep directly any time.
One dedicated team member, from $1,499 a month
One flat monthly fee covers the person and the management. No recruiter commission, no placement fee.
Per full-time sales rep or appointment setter, dedicated to your business. Assistant, support and marketing roles are quoted on the call.
Book a callWhat's included
- Dedicated, full-time (40 hours a week) in your business hours
- Recruiting, vetting and interviews
- Training on your offer, scripts and process
- Daily management and quality checks by an XponentX team lead
- CRM and dialer setup (GoHighLevel, Salesforce, or what you already use)
- Weekly activity report
- Replacement if the fit isn't right
Software subscriptions (dialer, CRM, data) stay in your name and are billed separately. We'll go through the agreement terms on the call.
What you'd otherwise be doing yourself
Hiring overseas on your own is possible. It's also a second job. Here's what moves off your desk.
| Doing it yourself | With XponentX |
|---|---|
| Write the job post, sort through applicants, screen for English and reliability | We recruit and vet. You meet two or three finalists. |
| Interview and test callers with no easy way to compare them | Every candidate does the same mock call or skills task. |
| Figure out overseas contracts, payments and time zones | One US invoice from us. Your rep works your hours. |
| Train them on your offer, your scripts and your tools | We train them, using the same playbook we run ourselves. |
| Manage them every day and check the work | An XponentX team lead runs daily check-ins and quality checks. |
| Start over from scratch when someone leaves | We replace them. You keep the process and the momentum. |
The person, the process and the tools, from one place
We do this work ourselves
The scripts, call cadence and CRM setup your rep uses are the ones we run for our own outbound. We're not a job board handing you a résumé.
Compliance is built in
Lists are scrubbed against the National Do Not Call Registry, calls stay inside legal calling windows, and every call opens with who we are and why we're calling.
We're local
Naperville, Illinois. You can call us at +1-312-654-4578 and talk to a person who knows your account.
One vendor, nothing falls between the cracks
Your rep, their manager, the CRM, the dialer and the reporting all come from us. If something's off, there's one number to call.
What to expect, plainly
- A new rep needs two to four weeks with your offer and your list before appointments settle into a rhythm.
- Results depend on the quality of your list, the strength of your offer, and how quickly you act on the meetings they book. A rep books the appointment. You still close it.
- We won't promise you a number of appointments. We'll show you the activity every week and adjust the script and the list with you.
- If the person isn't the right fit, we replace them.
Questions we get on the first call
Where are the reps based?
Outside the US, in English-speaking talent markets. They work your US business hours, so they're online when your customers are.
What hours do they work?
Your business hours, Monday to Friday, 40 hours a week.
Who manages them day to day?
We do. An XponentX team lead runs daily check-ins and quality checks. You get a weekly report and can talk to your rep directly whenever you like.
What tools do I need?
A CRM and a dialer. If you don't have them, we'll set them up for you (GoHighLevel or Salesforce). The subscriptions stay in your name.
Is cold calling legal?
Yes, when it's done properly. We scrub lists against the National Do Not Call Registry, call only inside legal calling windows, and the rep states who they are and why they're calling at the start of every call. Rules vary by state, so we'll walk through what applies to your market.
How fast can we start?
Plan on two to three weeks from our first call to your rep's first day.
What if it isn't working?
Tell us. We'll look at the list, the script and the call notes together first, because that's usually where the fix is. If it's the person, we replace them.
Ready to add a rep to your team?
Book a 30-minute call. We'll talk through the role, the hours and the tools, and tell you plainly whether this is a fit.
